Published: 08 Sept 2017 › Updated: 08 Sept 2017
Problem with Microsoft Windows Update
If you’re having problems with Windows Update, make sure you're connected to the Internet, and then download and run the Windows Update Troubleshooter for your version of Windows.
https://support.microsoft.com/en-us/help/4027322/windows-windows-update-troubleshooter
If you can read this you are connected to the Internet! :)
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