CrowbarMama Rants & Raves - Customer Service

Hey guys! So, it's been a few years since I've been in the workforce, but I'm noticing an alarming trend in the level of customer service in many local businesses. I don't know if it's just that I'm getting older, but I am so disappointed by the lack of effort put forth by some employees. When I was in customer service, I was taught to answer any questions honestly and to the best of my ability, but to make an effort to get the correct information to the customer, even if this meant getting a name and number so they could be reached at a later time. Now it seems many employees don't want to take the time.

However, there are exceptions and when I come across them, I love to share my good experiences with as many people as possible. Did you know that people are 12 times more likely to complain to a superior rather than leave a positive comment about a good employee? I think it's important that employers hear what their employees are doing right so that they can encourage and foster that type of work ethic.

Are there any businesses you love to support because of how well they treat their customers? Please share below!